Welcome to the Ross Bay Health Centre. Masks are required while in the building - please bring your own.
-All appointments that are booked online are TELEPHONE appointments
-You MUST be within BC at the time of your telephone appointment. If you are not, the practitioner will not be able to proceed.
-You must call the office and speak with the front desk team to book an in-person appointment *Remember to bring a mask!
-Online booking is NOT available for Alex Marshall and Devlin McDermitt.
-We are currently booking 3-4 weeks in advance. Please plan accordingly. If you cannot wait until the next available spot, please proceed to medimap.ca for walk in clinic wait times, or proceed to your nearest Urgent Care Clinic or Emergency Department.
-A minimum of 24 hours notice is respectfully requested to cancel or reschedule appointments, otherwise a no-show or late cancellation fee of $50 will be applied.
-Prescription renewals will only be done during an appointment. There are no exceptions to this rule so please book an appointment at least three weeks prior to needing medication refills.
-If you are a patient at this office, but have not used this booking site yet, you will need to create a new account, link yourself to this clinic, and request your connection to your Doctor or Nurse Practitioner. We will confirm your account within 5 business days.