MyHealthAccess by Cloud Practice Inc. Terms of Service
THE TERMS AND CONDITIONS which follow govern the relationship between you (the "User") and Cloud Practice Inc. ("CPI"), a British Columbia company having a place of business in Victoria, British Columbia. By registering with CPI and using CPI's web-based patient booking and health records access system distributed under the name "MyHealthAccess", you agree that these terms and conditions are legally binding upon you. Please read these terms in their entirety.
CPI owns all right, title and interest to a centrally hosted patient booking and health records access system distributed under the name "MyHealthAccess";
the User has requested, and CPI has agreed to supply the user with limited access to MyHealthAccess for the Permitted Use, together with certain documentation, media, manuals and other technical information including an online help system related to MyHealthAccess (the "Related Material") for use by the User subject to the terms and conditions of this Agreement.
IN CONSIDERATION of the premises and the mutual covenants and agreements contained in this Agreement, described in detail on the registration page completed by the User, the receipt and sufficiency of which the User has acknowledged, the User agrees with CPI as follows:
Section 1 - Interpretation
In this Agreement:
"Permitted Use" means use of MyHealthAccess as a web based booking and health records access system, subject to any rules, regulations, policies and procedures for access to and use of MyHealthAccess, as amended from time to time and published on the MyHealthAccess web site.
Section 2 - Term
This Agreement will take effect on the Effective Date and continue in full force and effect until terminated in accordance with this Section.
Either party may otherwise terminate this Agreement for any reason on written notice delivered to the other, which notice will be effective on the last day of the period for which the User has paid for service.
Forthwith upon termination of this Agreement: (a) CPI will terminate access, and the User and those for whom it is responsible in law will cease to access or use MyHealthAccess; and (b) the User will pay to CPI all sums due and owning in accordance with this Agreement.
Notwithstanding any other term of this Agreement, the provisions of Sections 3, 5 and 6 will survive expiration or termination of this Agreement, howsoever caused.
Section 3 - Grant of Licence
During the term of this Agreement, and subject to strict compliance with these terms, CPI grants to the User a limited, revocable, non-exclusive and non-assignable license to permit the User and the User's employees to use and access MyHealthAccess and the Related Materials, subject to such other and further restrictions specified both in this Agreement and in any Schedules annexed to this Agreement.
The User acknowledges and agrees that MyHealthAccess is centrally hosted, and all data created or input into MyHealthAccess will be stored on computer systems owned and operated by CPI, and may be accessed only by way of an authorized web browser.
The User covenants and agrees that it will not:
use MyHealthAccess in a service business, network, timesharing, interactive, multiple CPU or multiple user arrangement with any person who is not expressly authorized or licensed by CPI;
alter or modify MyHealthAccess for use in a manner not contemplated or expressly authorized by this Agreement, or in a manner which competes with CPI;
lease, sell, sublicense, assign or otherwise transfer the any right to use or access MyHealthAccess to any other person;
use, distribute, duplicate, reproduce, disclose, publish or transfer MyHealthAccess except as expressly authorized by this Agreement;
make available any part of the MyHealthAccess to any third party, other than the User's own properly authorized employees except as required in accordance with applicable laws;
remove or obscure CPI's copyright, trade-mark, trade secret or other proprietary notices or legends from MyHealthAccess;
permit any third party to have access to MyHealthAccess without the prior written agreement of CPI, except as required in accordance with applicable laws; or
undertake or permit any unlawful use of MyHealthAccess, or take any action that would render the operation or use of MyHealthAccess unlawful.
The User covenants and agrees that it will:
comply with all applicable laws, including laws relating to maintenance of privacy, security, and confidentiality of patient and other health information;
ensure that any use of MyHealthAccess (including making health information available through MyHealthAccess) complies with applicable law, including all laws relating to maintenance of privacy, security, and confidentiality of patient and other health information;
implement and maintain appropriate administrative, physical and technical safeguards to protect information within MyHealthAccess from unauthorized access, use or alteration;
be responsible for the use of MyHealthAccess by the User and those for whom the User is responsible, in law;
immediately notify CPI of any breach or suspected breach of the security of MyHealthAccess of which the User becomes aware, to take such action to mitigate the breach or suspected breach as CPI may direct, and to cooperate with CPI in investigating and mitigating the breach;
The User acknowledges and agrees that it acquires no right to MyHealthAccess except as expressly granted by this Agreement.
The User acknowledges and agrees that, without prejudice to any other right arising under this contract, at law or in equity, CPI may suspend or terminate access to MyHealthAccess in the event of any breach of this Agreement, or in the event CPI determines in its sole discretion that access to or use of MyHealthAccess by the User or any person for whom the User is responsible in law might adversely affect (a) MyHealthAccess; (b) the confidentiality, privacy, security, integrity or availability of information within MyHealthAccess; or (c) the rights of any third party.
Section 4 - Payment
During the Term of this Agreement, User will pay fees to CPI in the amounts and in the manner specified from time to time on the MyHealthAccess website. Some services on the MyHealthAccess website may be provided free of charge.
All fees are exclusive of excise, sales or similar taxes now in force or enacted in the future, which the User will pay in addition to the fees.
Interest on any amount not paid when due will accrue at the rate of 18% per annum, compounded annually (1.5% per month.)
Section 5 - Ownership
The Software, Related Materials and all intellectual property rights of CPI in the same, including any new releases, modifications, updates or enhancements to MyHealthAccess and Related Materials are and will remain the property of CPI. The User acknowledges that it does not, under this Agreement, acquire any interest whatsoever in or to MyHealthAccess or the Related Materials.
User agrees not to reverse copy, reverse engineer, decompile or disassemble MyHealthAccess, in whole or in part, or otherwise attempt to discover the source code to any software used in MyHealthAccess. No copies of any portions of MyHealthAccess or the Related Materials shall be made by the User or its employees.
The User will use its best efforts to keep in confidence and protect MyHealthAccess and all Related Materials (collectively the "Propietary Information") from disclosure to third parties, and restrict use of MyHealthAccess as provided in this Agreement. The User acknowledges that the disclosure of the Proprietary Information may cause substantial economic loss to CPI. All printed materials in the possession, custody or control of the User containing Proprietary Information will not be copied, in whole or in part. The user will inform its employees or other parties under its authority and control provided with access to MyHealthAccess of the obligations under this Section, and will use its best efforts to ensure that they comply with the confidentiality and non-disclosure obligations herein. User will immediately notify CPI if they become aware of any unauthorized use of the whole or any part of the Proprietary Information by any person, or party.
CPI acknowledges and agrees that it will not own any right, title or interest in or to any data entered into MyHealthAccess by the User (the "User Data");
Section 6 - Warranties, Representation and Disclaimers
Subject to the rights of any Third Party Licensors, CPI warrants that it is the lawful owner of MyHealthAccess and has the full right and authority to grant a license to use MyHealthAccess.
CPI does not warrant that MyHealthAccess will meet all requirements of the User or that operation of MyHealthAccess will be uninterrupted or error-free. CPI is not responsible for problems caused by changes in or modifications to the operating characteristics of any computer hardware or operating system for which MyHealthAccess is procured, nor is CPI responsible for problems which result from the use of MyHealthAccess in conjunction with software of third parties or with hardware which is incompatible with environment for which MyHealthAccess is being procured.
ACCESS TO MYHEALTHACCESS AND THE INFORMATION CONTAINED IN MYHEALTHACCESS IS PROVIDED "AS IS", AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. THE USER IS SOLELY RESPONSIBLE FOR ANY AND ALL ACTS OR OMISSIONS TAKEN OR MADE IN RELIANCE ON MYHEALTHACCESS OR THE INFORMATION IN MYHEALTHACCESS, INCLUDING INACCURATE OR INCOMPLETE INFORMATION. IT IS EXPRESSLY AGREED THAT IN NO EVENT SHALL CPI BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUES, LOSS OF USE, OR LOSS OF INFORMATION OR DATA, WHETHER A CLAIM FOR ANY SUCH LIABILITY OR DAMAGES IS PREMISED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY, EVEN IF CPI HAS BEEN APPRISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES. CPI WILL NOT BE DEEMED TO BE IN VIOLATION OF THIS AGREEMENT UNLESS THE USER HAS FIRST GIVEN CPI WRITTEN NOTICE SPECIFYING THE NATURE OF THE DEFAULT, AND CPI HAS FAILED WITHIN THIRTY (30) DAYS OF RECEIPT OF THE NOTICE EITHER TO CURE THE DEFAULT OR, IF CURE WITHIN SUCH PERIOD IS NOT PRACTICABLE, TO BE DILIGENTLY PROCEEDING TO CURE THE DEFAULT. THE USER ACKNOWLEDGES THAT OTHER PERSONS HAVE ACCESS TO MYHEALTHACCESS, AND THAT THE ACTIONS OF SUCH OTHER PERSONS ARE BEYOND THE CONTROL OF CPI. ACCORDINGLY, CPI DOES NOT ASSUME LIABILITY FOR OR RELATING TO ANY IMPAIRMENT OF THE PRIVACY, SECURITY, CONFIDENTIALITY, INTEGRITY, AVAILABILITY, OR RESTRICTED USE OF ANY INFORMATION ON MYHEALTHACCESS. FURTHERMORE, CPI IS NOT RESPONSIBLE FOR UNAUTHORIZED ACCESS TO MYHEALTHACCESS OR FOR UNAUTHORIZED ACCESS TO, ALTERATION, THEFT, CORRUPTION, LOSS OR DESTRUCTION OF ANY DATA FILES, PROGRAMS, PROCEDURES, OR INFORMATION STORED IN MYHEALTHACCESS, WHETHER BY ACCIDENT, FRAUDULENT MEANS OR DEVICES, OR ANY OTHER MEANS. THE USER IS SOLELY RESPONSIBLE FOR VALIDATING THE ACCURACY OF ALL OUTPUT AND REPORTS, AND FOR PROTECTING THE USER’S DATA AND PROGRAMS FROM LOSS BY IMPLEMENTING APPROPRIATE SECURITY MEASURES, INCLUDING ROUTINE BACKUP PROCEDURES. THE USER HEREBY WAIVE ANY DAMAGES OCCASIONED BY LOST OR CORRUPT DATA, INCORRECT REPORTS, OR INCORRECT DATA FILES. CPI IS NOT RESPONSIBLE FOR THE CONTENT OF ANY INFORMATION TRANSMITTED OR RECEIVED THROUGH MYHEALTHACCESS.
In no event will CPI be liable for any damages whatsoever (including without limitation, direct or indirect damages for personal injury, loss of business profits, business interruption, loss of business information or any other pecuniary loss) arising out of the use of or inability to use MyHealthAccess, even if CPI has been advised of the possibility of such damages. The entire liability under any provision of this Agreement or otherwise for negligence or generally will be limited to the amount actually paid by the User in accordance with Section 4 of this Agreement.
No party will be liable for any delay, interruption, or failure to perform its duties, covenants, and obligations herein if caused by an event of Force Majeure. For clarity, an event of Force Majeure includes, but is not limited to acts of God or of the public enemy; changes in the laws of Canada or British Columbia; acts of civil or military authorities; governmental restrictions or controls on imports, exports, or foreign exchange; wars, declared or undeclared; revolution; riot; insurrection; civil disturbances; fires; floods; storms; slides; explosions; earthquakes; epidemics; quarantine restrictions; strikes or lockouts, including work stoppages or slow-downs; labour shortages; freight embargoes; power failure; mechanical or electrical breakdown or non-availability of any machinery, equipment, or service provided by any person or corporation not a party to this Agreement; delay, interruption, or failure, occasioned by a computer software or hardware problem, and delays by carriers, suppliers or materials shortages. Lack of money, financing, or credit will not be and will not be deemed to be an event of Force Majeure.
CPI may provide information to assist the User in decision-making, but such information is not intended to constitute professional advice, diagnosis or treatment, or to substitute for the User’s professional judgment. CPI is not responsible for the accuracy or completeness of information available from or through MyHealthAccess. The User agrees that CPI is not responsible or liable for any claim, loss, or liability arising from any use of the information.
The User and not CPI will be responsible for ensuring that any information stored in MyHealthAccess may properly be disclosed in accordance with all laws relating to maintenance of privacy, security, and confidentiality of patient and other health information. The User covenants and agrees that it will (a) not make available through MyHealthAccess any information subject to any restriction on such use or disclosure; (b) obtain any necessary consents, authorizations or releases from individuals required for making their health information available through MyHealthAccess; (c) include such statements (if any) in the User's notice of privacy practices as may be required in connection with any use of MyHealthAccess; and (d) not place in MyHealthAccess any information that is false or materially inaccurate.
The User agrees to indemnify, defend, and hold CPI and its affiliates, officers, directors, and agents harmless from and against any claim, cost or liability, including reasonable legal fees, arising directly or indirectly out of: (a) the use of MyHealthAccess by the User or any person for whom the User is responsible in law; (b) any breach by the User or any person for whom the User is responsible in law of any representations, warranties or agreements contained in this Agreement; and (c) the negligent or willful misconduct of the User or any person for whom the User is responsible in law.
Section 7 - General
This Agreement will be construed in accordance with and governed by the laws of the Province of British Columbia. The User irrevocably attorns to the courts of the jurisdiction of the Province of British Columbia, and agrees that the British Columbia Courts will have exclusive jurisdiction to entertain any proceeding in respect of this Agreement. User agrees that any mediation, arbitration, or litigation, which may arise hereunder, will be commenced exclusively within the Judicial District of Victoria, in the Province of British Columbia.
Any notice required or permitted to be sent under this Agreement shall be sent to CPI at the address specified on the CPI website, from time to time, and to the User at the address specified by the User at the time of registration with CPI (or to such other address of which the User may provide written notice to CPI, from time to time) by prepaid registered mail, return receipt requested. Notice so sent will be deemed effective on the fifth day following mailing except in the case of a mail strike or disruption of postal services. In the case of an actual or apprehended mail strike or disruption of mail services, notice shall be delivered by hand (and shall be signed for by the recipient) or by courier service.
No term, provision, covenant or condition of this Agreement will be deemed waived by CPI and no breach excused, unless such waiver or consent excusing the breach is in writing and signed by an authorized representative of CPI. No waiver by CPI of any default or breach of any of the terms, provisions, covenants or conditions of this Agreement shall constitute a waiver by of any prior, concurrent or subsequent default or breach of the same or any other term, provision, covenant or condition hereof.
No amendment or other modification of this Agreement will be valid or binding on either party unless reduced to writing and executed by the parties hereto.
This Agreement may not be assigned by the User without the express written consent of CPI, which consent may be unreasonably an arbitrarily withheld.
In the event that any term, provision, covenant or condition of the Agreement is declared indefinite, invalid, illegal or unenforceable by a court having jurisdiction, then the Agreement with respect to the enforceable terms, provisions, covenants or conditions will continue in force, and any unenforceable section, paragraph, or subparagraph will be severed from the remainder of this Agreement, which will continue to be valid to the fullest extent permitted by law.
This Agreement constitutes the entire agreement between the parties with respect to the obligations of CPI, and supersedes all prior representations, negotiations, understandings, and agreements, oral or written, between the parties, with respect thereto. All purchase orders, forms of acceptance, invoices and other documentation respecting the subject matter of the Agreement will be issued or be deemed to have been issued or given by each of the parties for administrative purposes, and any and all terms and conditions contained therein will be of no force and effect except and to the extent the information contained therein is required in accordance with the provisions of this Agreement. No director, officer, employee or agent of CPI has any authority to make any warranty, representation or promise not contained in this Agreement, and the User agrees that it has executed this Agreement without reliance upon any such warranty, representation or promise.